Official business messaging platform WhatsApp Business API, Messenger, AI and automation All-in-one

Build better customer journeys with

Connect your WhatsApp Business API, manage team conversations, automate replies, launch targeted campaigns and track every customer lead from one powerful workspace.

Verified messaging infrastructure Official Messaging Technology Provider Meta Tech Provider
WhatsApp connected Facebook Messenger AI reply sent
WhatsApp + Facebook Messenger workspace

Unified inbox

LIVE
AR
Aisha Razanow
Can I book a WhatsApp CRM demo?
WhatsApp
3
MK
Marcus King2m
Please share your Messenger plan.
Messenger
1
LN
Lena Novak5m
The WhatsApp flow works perfectly!
WhatsApp
JD
Jordan Diaz8m
Can Messenger leads route automatically?
Messenger
2
Smart AutomationWhatsApp + Messenger flows
New channel message
AI writes the reply
Reply delivered
2,418WhatsApp & Messenger chats today

0

Messages delivered

0

Open rate

0

Uptime SLA

0

Businesses worldwide

Works with the tools you already use — trusted by fast-growing teams

Nova
PrimeLeads
Bloomkart
Shiply
Casa
Fleetly
Glow
Tapster
Nova
PrimeLeads
Bloomkart
Shiply
Casa
Fleetly
Glow
Tapster
Connected conversations

One inbox for every customer channel.

Keep WhatsApp at the center while your team manages social messages, advertising leads, calls and website conversations from one connected workspace.

One customer timeline

Conversations and lead activity stay connected across every channel.

Automatic conversation routing

Assign leads and customer messages to the right team member instantly.

Unified reporting

Measure conversations, replies and conversions without combining separate reports.

Explore unified inbox Secure API synchronization
Unified messaging workspace All channels synchronized
Live
Facebook 12 new leads
Instagram 8 conversations
Website chat 5 visitors online
Core channel
WhatsApp Business API Connected
Messenger 6 unread messages
Ad campaigns 18 qualified leads
Business calls 3 calls in queue
Customer context follows every conversation automatically.
Features

Everything you need, nothing you don't

From contact onboarding to AI-powered conversations — every WhatsApp marketing tool you need, in one place.

01Innovative Features

Unlocking New Possibilities with Cutting-Edge Technology

Deliver great service experiences fast — without the complexity of traditional ITSM solutions.

  • Continuous integration and deployment
  • Development workflow
  • Knowledge management
AI-powered conversations

Give every conversation an intelligent next step.

Deploy specialized AI agents that qualify new leads, answer customer questions and hand important conversations to your team with complete context.

Always available CRM-aware responses Human handoff included
Revenue automation Inbound Intelligence Agent
Active
24/7 Lead qualification
Average lead score 92 High intent
Faster lead routing 3.4× Automatically assigned
Live lead qualification Website conversation
Analyzing intent
AJ
We are evaluating your platform for a 20-person customer service team.
Great — which channels do you currently use, and when are you planning to launch?
AJ
Alex Johnson NovaTech Inc. alex@novatech.com
Lead score 92 Hot
Intent detected CRM matched Auto-routed Demo ready
Buying intent Purchase this month
Team size 20 agents
Assigned to Enterprise Sales

Qualify and route high-value leads automatically

Understand customer intent, collect important business details and send qualified opportunities directly to the right sales representative.

Intent detection Lead scoring Sales routing
Build revenue agent
Customer experience AI Support Agent
Active
60% Queries resolved instantly
First response time 42s Across all channels
Customer satisfaction 91% Positive resolution
Automated customer support WhatsApp conversation
Knowledge connected
MK
How do I reset my account password?
Select “Forgot password” on the login page. I can also guide you through each step.
MK
Thanks. What is your return policy?
Products can be returned within 30 days. Would you like me to start a return request?
Conversation outcome Resolved automatically 2 answers delivered · No human handoff required
Resolution 1m 14s

Resolve repetitive questions without slowing your team

Train the agent using your business knowledge and let it answer common questions while complex cases are transferred to a human representative.

Instant answers Knowledge training Smart handoff
Build support agent
Shared intelligence layer

Both agents work from the same customer context.

Customer history, CRM records, previous conversations and campaign activity remain synchronized across sales and support.

WhatsApp Business API CRM history Human handoff Conversation analytics
Campaign analytics

Know exactly what makes your campaigns perform

Track delivery, reads, replies and conversions from one real-time WhatsApp campaign dashboard.

Live data Last 7 days

Campaign performance

WhatsApp broadcast engagement and conversions

Delivered
48,920 +18.4% vs previous period
Read rate
94.2% +7.1% vs previous period
Replies
8,406 +22.8% vs previous period
Conversion
38.6% +5.6% vs previous period

Engagement rates

Campaign performance across the selected period

Delivery Read Replies
Campaign analytics chart

Recent campaigns

Latest WhatsApp broadcast performance

View all
Summer launch 48,920 recipients
Read rate 94.2%
Replies 8,406
Active
Product restock 21,480 recipients
Read rate 91.7%
Replies 3,912
Completed
Weekend offer 17,650 recipients
Read rate 89.4%
Replies 2,870
Scheduled
Customer stories

Trusted by teams that grow through conversations

See how growing businesses use whatsCRM to manage customer conversations, automate follow-ups and convert more WhatsApp leads.

4.9
★★★★★Average customer rating
10 customer stories
Simple pricing

Pricing built for every team

Choose the perfect plan for your business size and needs. Upgrade or downgrade any time.

Free

For individuals getting started with WhatsApp.

$0/forever
7-day free trial included Get started
  • 10 Contacts
  • 5 Template & Message Bots
  • 5 Campaigns
  • 1 Staff seat
  • Bot Flow builder
  • REST API access
  • Unlimited WhatsApp webhook
MOST POPULAR

Starter

For growing teams that need automation and scale.

$7.49/month
Most popular choice Get started
  • 100 Contacts
  • 100 Template & Message Bots
  • 100 Campaigns
  • 100 AI Prompts
  • 7 Staff seats
  • Unlimited conversations
  • Typing indicator
  • Unlimited API & webhooks

Supreme

For businesses that want everything, unlimited.

$18.99/month
Best value Get started
  • Unlimited Contacts
  • Unlimited Bots & Campaigns
  • Unlimited AI Prompts
  • Unlimited Staff seats
  • Priority support
  • Advanced analytics
  • Dedicated success manager

Ready to grow your business?

Join 50,000+ businesses already using whatsCRM to automate their WhatsApp marketing and support.

No credit card required 7-day free trial Cancel any time
Get started free
Support

Questions we get all the time

Everything you need to know about the platform, automation and billing — explained clearly in one place.

PlatformAutomationBilling
Quick, practical answers

Browse the most common questions about setting up and using your whatsCRM workspace.

Upgrade any time from your billing dashboard under Subscriptions → Upgrade. The change is prorated, so you only pay the difference for the remaining billing period and the new limits activate immediately.

Go to Subscriptions → Downgrade and choose a lower-tier plan. Downgrades are processed immediately and any credit from the price difference is applied to your account for future billing cycles.

Your cycle follows your plan's billing period (monthly or lifetime). Monthly plans start from your activation date and renew automatically unless auto-renewal is disabled. You can always see your next billing date in the dashboard.

Yes. Every paid plan includes a 7-day free trial with full access to features. No charges are made until the trial ends, and you can cancel any time before then with a single click.

Absolutely. Paid plans support broadcasting to thousands of contacts with scheduling, personalization variables and real-time delivery, open and reply tracking so you always know how a campaign performed.

Your data is protected with enterprise-grade encryption in transit and at rest, and we run on the official WhatsApp Business Cloud API. We are never in the business of selling your data.